Most frequently asked questions
Here are the most common questions a trader would normally ask us or consider to ask before opening an account with us. For more information on help resources related to Finexics and the products we offer, simply type your question below or visit our live chat service.
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You can apply for an account at our website.
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If you forgot your username, please contact us for assistance. If you forgot your password, please to request your password.
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The minimum initial deposit required is at least 250 of your selected base currency. However, we recommend you deposit at least 2,500 to allow you more flexibility and better risk management when trading your account.
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You can easily fund your account by logging in to MyAccount and visiting the Funding page. We accept funds by credit card, debit card and wire transfer.
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Leverage allows traders to control larger positions with a smaller amount funds. In the case of 100:1 leverage (or 1% margin required), for example, $1 in a trading account can control a position worth $100. As a result, potential profits as well as potential losses are magnified according to the degree of leverage used.
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You can send any questions or required documents to [email protected]